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Senior Business Analyst, Commercial Deal Strategy

2 months ago


Toronto, Ontario, Canada Okta, Inc. Full time

About the Role

The Senior Business Analyst, Commercial Deal Strategy will play a critical role in driving complex commercial contracts to closure by providing Sales teams with business process and policy insights, as well as strategic and operational support.

Key Responsibilities

  • Act as a Sales-facing subject matter expert on deal structuring, processes, and policies.
  • Ensure all non-standard commercial terms are reviewed, approved, and properly documented in Salesforce in accordance with Revenue Operations requirements.
  • Strategize with Sales Executives and Sales Managers to structure and position complex orders, which involves acting as the liaison between Sales and internal stakeholders including Accounting, Order Management, Legal, Product Marketing, etc.
  • Provide Order Management and Accounting teams with context and clarification on complex deal structures and how they are to be treated as it relates to booking credits, invoicing, internal reporting, etc.
  • Build tools and resources to improve Sales efficiency in the deal-making and proposal building process.
  • Identify deal trends and drive efforts to categorize historical contracting and deal structuring trends based on sales segment or industry vertical.
  • Partner with sales leadership to identify areas of opportunity and provide them with detailed insights into the business.

Requirements

  • 1-3 years of Sales support experience in the technology industry.
  • Experience working cross-functionally with Sales, Finance, and/or Legal in executing contracts.
  • A willingness to enforce deal governance and compliance related policy to deals.
  • A thorough understanding of the SaaS revenue model and reporting.
  • Intermediate to advanced knowledge of Excel (ability to create ad-hoc models and analysis).
  • Demonstrated project management experience or participation in process improvement efforts.
  • Clear and thorough communicator, written & verbal.
  • Proven track record negotiating large enterprise SaaS agreements to close.
  • Comfortable operating under pressure/with a sense of urgency.
  • Strong research, analytical, and problem-solving abilities.
  • Experience in Salesforce required, additional sales productivity tools preferred.

About Okta, Inc.

Okta, Inc. is a leading provider of identity and access management solutions. We empower organizations to securely use any technology, anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.