Technical Support Specialist
1 month ago
We are seeking a highly skilled Technical Support Specialist to join our team at Securicom Solutions.
Key Responsibilities- Provide technical assistance to users experiencing difficulties with computer systems.
- Research and implement solutions by consulting user guides, technical manuals, and other documents.
- Offer advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Supervise other technical support workers in this group.
- 3 years to less than 5 years of experience in a similar role.
- Permanent employment with a minimum of 30 to 40 hours per week.
- Fluency in English as the primary language of work.
This is a fantastic opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of Securicom Solutions.
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