Executive Director of Cleaning Operations
2 weeks ago
Estimated salary: $45,000 to $55,000 per year.
About the Role:We are seeking a highly skilled and experienced Residential Cleaning Service Manager to join our team at Twin Star Cleaning Services Inc. As a key member of our management team, you will be responsible for overseeing daily operations, evaluating performance, planning, and organizing tasks, establishing policies and procedures, managing budgets and inventory, hiring, training, and supervising staff, as well as addressing customer complaints and concerns.
Key Responsibilities:- Operations Management: Direct and control daily cleaning operations to ensure timely completion and high-quality results.
- Evaluation and Planning: Regularly evaluate operations and develop strategies to improve efficiency and productivity.
- Staff Management: Hire, train, and supervise a team of cleaning professionals to maintain exceptional service standards.
- Customer Relations: Address customer complaints and concerns in a professional and courteous manner.
To be successful in this role, you must have a strong background in residential cleaning services, excellent leadership skills, and the ability to motivate and manage a team. You should also possess excellent communication and problem-solving skills, as well as the ability to work independently with minimal supervision.
A bachelor's degree in a related field or equivalent experience is required. Additionally, you should have at least one year of experience in a similar role, preferably in the residential cleaning industry.
As a key member of our management team, you will play a critical role in shaping the future of our company. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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