IT Support Specialist

4 days ago


Maple Ridge, British Columbia, Canada School District #42 (Maple Ridge-Pitt Meadows) Full time
Job Title: IT Help Desk & Computer Technician

School District No. 42 (SD42) is seeking a highly skilled IT Help Desk & Computer Technician to join our team. As a key member of our Information Technology department, you will provide technical support and assistance to staff, students, and parents.

Key Responsibilities:

  • Provide help desk services, including computer desktop support and technical assistance
  • Coordinate and carry out technical infrastructure problem-solving
  • Work with database systems, office programs, email systems support, servers, and networks
  • Develop and maintain technical documentation and procedures
  • Collaborate with staff and external partners to resolve technical issues

Requirements:

  • Grade 12 diploma and a two-year diploma in computer and information technology
  • Recognized Help Desk designation, ITIL Foundation Level certification, and Quality Assurance Testing certificate
  • Two years of related help desk experience
  • Strong knowledge of Windows/Macintosh operating systems and Microsoft Office Suite software
  • Excellent organizational and communication skills

What We Offer:

  • Competitive hourly rate of $33.38
  • Comprehensive benefits package
  • Opportunity to work in a dynamic and supportive team environment

How to Apply:

Please submit your resume, cover letter, and District Application Form to [insert contact information]. Quote posting #C in your application.



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