Business Systems Analyst

4 weeks ago

Richmond Hill, Ontario, Canada IVARI Full time
Job Title: Business Systems Analyst - Life Insurance Expert

About the Role:

We are seeking a highly skilled Business Systems Analyst to join our Enterprise Web Services team at IVARI. As a Business Systems Analyst, you will play a key role in analyzing business needs, eliciting, analyzing, documenting, and communicating business and system requirements for supporting company's external websites and internal web applications.

Key Responsibilities:

* Develop business requirement documentation, system design specification, use cases, mockup web screen designs, and workflow diagrams.
* Organize information gathered from multiple sources and present information in a manner that business stakeholders can review and approve.
* Act as subject matter expert on application(s) supported and liaise between the team and business stakeholders for functionality enhancements and new developments.
* Conduct required analysis to arrive at solutions through use of JAD sessions and/or related research gathering processes.
* Engage in the development and execution of testing plans, test scenarios, and test cases.
* Work with web developers to ensure adequate tracking on key website features, provide web analytics dashboards on website engagement & performance, and identify key insights & opportunities for website enhancements.
* Provide implementation support, production support, and problem resolution for the application systems and associated test environments.
* Contribute to the overall analysis, scoping, estimating, and planning for projects.

Requirements:

* Post-secondary education in Information Technology, Business Administration, or equivalent work experience.
* 2+ years of experience as a Business Systems Analyst or equivalent.
* Knowledge in Canadian Life insurance sector. LOMA certification is an asset.
* Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of management, business, IT, and vendor resources.
* Strong analytical, critical thinking, and problem-solving skills.
* Fundamental knowledge of website structure, design, web analytics, and web accessibility.
* Experience with SQL, HTML, XML, and JSON.
* General understanding of the best practices involved with user-experience (UX) design.
* Knowledgeable in data-driven analysis or data mapping or design flow practices.
* Ability to facilitate business meetings and JAD sessions at all levels of the organization.
* Sound knowledge of Systems Development Life Cycle (Agile).
* Good ability to work independently and collaboratively in larger groups.
* Ability to create clear documentation and explain complex process flows.
* Ability to create work breakdown structures and estimations.

What We Offer:

At IVARI, it's essential for us to keep our people motivated, recognized, and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons IVARI is a great place to work.

We also offer health and dental benefits for the entire family from Day 1. But that's just the beginning. When you join the IVARI team, you also get

* A fantastic vacation plan and time off
* A pension plan with 100% match by IVARI
* Employee savings plan with 75% match to help you save even more
* Flexible and hybrid work arrangements
* Opportunities for professional development
* Recognition programs to cheer you on, motivate, and reward
* Wellness programs to keep you healthy and happy

About IVARI:

IVARI is a company that's making a difference in the world of life insurance. With 300 employees across Canada, we're a team that's passionate about helping people protect their families and giving them the best, most supportive workplace possible. At IVARI, everyone is welcome, and it's our mission to attract, develop, and retain a workforce that's as diverse as the customers we serve and the communities in which we do business.

Our Core Values:

* Bringing clarity and focus to your work
* Taking ownership and doing what you say you will
* Remaining flexible
* Collaborating with others

How to Apply:

If you're a motivated and experienced Business Systems Analyst looking for a new challenge, please email your resume to our Human Resources representative.

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