Disability Benefits Coordinator

1 week ago


Waterloo, Ontario, Canada OTIP RAEO Full time

About OTIP RAEO

At OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create an inclusive and supportive work environment where everyone feels valued and empowered to succeed.

Job Summary

We are seeking a highly organized and detail-oriented Disability Benefits Coordinator to join our team. As a key member of our Group Life and Disability Claims department, you will be responsible for reviewing and setting up new disability and life waiver claims, verifying members' eligibility, and providing administrative support to our Disability Payment Specialists.

Key Responsibilities

  • Set up and review disability new claims and life waivers to ensure all documents have been submitted and completed properly for processing.
  • Verify eligibility and correspond with appropriate parties for outstanding information.
  • Ensure claim systems are updated with accurate financial information for the Disability Life reserve feed.
  • Provide information to school board and union plan administrators, members, affiliates, and other members of the Group Life and Disability Claims department.
  • Complete follow-up on LTD matters by contacting appropriate parties via letter, email, or telephone.
  • Handle and manage telephone inquiries from Members regarding their long-term disability benefits and claim status.
  • Maintain a comprehensive log and diary system to track, follow-ups, and claim status.
  • Review group policies and departmental manuals to accurately apply contractual provisions and claims administration processes.
  • Prepare and process responses to Members, Unions, and School Board representatives in accordance with established standards.
  • Initiate the new claim application process, which includes coordinating, preparing, and distributing claims kits.
  • Responsible for the Canada Pension Plan (CPP) disability application process.
  • Keep LTD claim information confidential to protect operations.

Requirements

  • Post-secondary diploma or degree or equivalent business experience.
  • Two to three years' experience in group insurance and understanding of policy language and application.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Superior time management and organizational skills to manage competing priorities, including project management skills.
  • The ability to communicate in French will be considered an asset.

What We Offer

We offer a competitive salary and benefits package, including a defined benefit pension plan, 100% premium coverage for group benefits, and opportunities for professional development and advancement.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Waterloo, Ontario, Canada OTIP RAEO Full time

    Job DescriptionCompany OverviewAt OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create a work environment that is inclusive, equitable, and diverse, where everyone feels valued and respected.Job SummaryWe are seeking a highly skilled and detail-oriented Disability Benefits Coordinator to join our team. As a...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    Job DescriptionCompany OverviewAt OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create a work environment that is inclusive, equitable, and diverse, where everyone feels valued and respected.Job SummaryWe are seeking a highly skilled and detail-oriented Disability Benefits Coordinator to join our team. As a...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace that's inclusive, equitable, and diverse, where everyone feels valued and respected.Job SummaryWe're seeking a highly organized and detail-oriented Disability Benefits Coordinator to join our team. As a key member of...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace that's inclusive, equitable, and diverse, where everyone feels valued and respected.Job SummaryWe're seeking a highly organized and detail-oriented Disability Benefits Coordinator to join our team. As a key member of...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Disability Benefits Coordinator to join our team at OTIP RAEO. As a key member of our Group Life and Disability Claims department, you will play a critical role in ensuring the smooth processing of disability and life waiver claims.Key ResponsibilitiesReview and set up new disability and life...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Disability Benefits Coordinator to join our team at OTIP RAEO. As a key member of our Group Life and Disability Claims department, you will play a critical role in ensuring the smooth processing of disability and life waiver claims.Key ResponsibilitiesReview and set up new disability and life...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to provide exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to provide exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to provide exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to provide exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryWe are seeking a highly skilled Benefits Coordinator to join our team at the University of Waterloo. This is a full-time position that will be responsible for the administration of employee benefits, including leave management, compensation, and benefits analysis.Key ResponsibilitiesAdminister employee benefits, including leave management,...


  • Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryWe are seeking a highly skilled Benefits Coordinator to join our team at the University of Waterloo. This is a full-time position that will be responsible for the administration of employee benefits, including leave management, compensation, and benefits analysis.Key ResponsibilitiesAdminister employee benefits, including leave management,...


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job Title: Disability Claims ExaminerWe are seeking a highly skilled Disability Claims Examiner to join our team at Ontario Teachers Insurance Plan (OTIP). As a Disability Claims Examiner, you will be responsible for reviewing and analyzing contractual and medical information on new long-term disability claims, while managing an ongoing block of active,...


  • Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job Title: Disability Claims ExaminerWe are seeking a highly skilled Disability Claims Examiner to join our team at Ontario Teachers Insurance Plan (OTIP). As a Disability Claims Examiner, you will be responsible for reviewing and analyzing contractual and medical information on new long-term disability claims, while managing an ongoing block of active,...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create an inclusive and supportive work environment where everyone feels valued and empowered to succeed.Job SummaryWe are seeking a highly skilled and experienced Disability Claims Examiner to join our team. As a Disability Claims Examiner, you will...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create an inclusive and supportive work environment where everyone feels valued and empowered to succeed.Job SummaryWe are seeking a highly skilled and experienced Disability Claims Examiner to join our team. As a Disability Claims Examiner, you will...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to deliver exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to deliver exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to deliver exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...


  • Waterloo, Ontario, Canada OTIP RAEO Full time

    About OTIP RAEOAt OTIP RAEO, we believe that our employees are the driving force behind our success. We're committed to creating a workplace where everyone feels valued, supported, and included. Our mission is to deliver exceptional benefits support and service to our members, and we're looking for talented individuals to join our team.Job SummaryWe're...