Senior Manager of Capital Markets Onboarding
1 month ago
As the Vice President of Client Onboarding, you will oversee the facilitation of onboarding requirements to enable service, product provision, and revenue generation. Your key accountabilities include:
- Leadership and people management, including goal setting and tracking, career development, and maintaining a strong culture.
- Delivering exceptional service levels to internal sales teams and external clients while ensuring risk management practices.
- End-to-end process management and stakeholder relationships.
- Collaboration with Operational Excellence and other teams to improve the function and service levels.
Requirements
- An undergraduate degree in a related field, with a Master's degree or professional designations being an asset.
- 5+ years of experience in a Capital Markets support role, with strong knowledge of trading products and relationship management.
- Excellent interpersonal and communication skills, with the ability to leverage relationships strategically and ethically.
Working Conditions
This role operates in a high-stress regulatory environment with constantly changing expectations and close scrutiny. You will be expected to work in a fast-paced environment with a focus on delivering high-quality results.
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