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Senior Technical Specialist

2 months ago

Toronto, Ontario, Canada BlueCrest Full time

Job Summary

The Senior Technical Specialist will play a key role in ensuring the smooth operation of BlueCrest's technical support services. This position requires a strong understanding of BlueCrest machinery and the ability to provide technical expertise to customers and internal teams.

Key Responsibilities

  • Provide technical support to customers and internal teams, including troubleshooting and resolving technical issues
  • Collaborate with the sales team to identify opportunities for new business and to develop solutions to meet customer needs
  • Work closely with the operations team to ensure that all equipment is properly maintained and that downtime is minimized
  • Develop and maintain relationships with key customers and stakeholders
  • Stay up-to-date with industry trends and developments, and apply this knowledge to improve BlueCrest's services and offerings

Requirements

  • Strong technical knowledge of BlueCrest machinery and related technologies
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading provider of technical support services