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Station Attendant

2 months ago

Mary Hill, Canada Commissionaires BC Full time
{"title": "Station Attendant", "description": "Job Summary

Commissionaires BC is seeking a Station Attendant to join our team on the West Coast Express line. As a Station Attendant, you will be responsible for providing exceptional customer service to clients and the public, greeting customers, and assisting them with the use of the service.

Key Responsibilities:

  • Providing superior customer service to clients and the public
  • Greeting customers, and assisting them with use of the service
  • Public announcements regarding train difficulties and delays
  • Administering the Lost & Found
  • Performing random fare validation checks, as well as passenger counts
  • Monitoring stations for vandalism, maintenance, and safety concerns
  • Keeping station conditions clean, presentable and safe, including trash, snow, and graffiti removal
  • Maintaining equipment and inventory
  • Liaising with law enforcement when necessary
  • Investigating and documenting incidents promptly and accurately
  • First responder in building emergencies such as evacuations and medical emergencies
  • Reporting to the Site Supervisor and Operations Management for further duties as necessary

Requirements:

  • Excellent communication skills
  • Ability to travel to the various sites with your own vehicle
  • OFA 1
  • Ability to handle emergency situations in a calm and professional manner
  • Fluent English written, verbal and reading skills
  • Demonstrated interest and experience in serving the public
  • Positive and professional attitude, with strong customer service skills

About Commissionaires BC:

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.

Our guards are not only behind the scenes providing security and access control, but front and center providing valued customer service to the public.

", "lang_code": "en-US"}