Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager Job Description
We are seeking a highly skilled Restaurant Operations Manager to join our team at Rocky's Donair Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:
- Determine the type of services to be offered and implement operational procedures
- Conduct performance reviews and provide feedback to team members
- Cost products and services, ensuring that we maintain a competitive edge in the market
- Organize and maintain inventory, ensuring that we have the necessary supplies to meet customer demand
- Ensure that health and safety regulations are followed, maintaining a safe and healthy work environment for our team members and customers
- Negotiate arrangements with suppliers for food and other supplies, ensuring that we get the best possible deals
- Negotiate with clients for catering or use of facilities, building strong relationships with our customers
- Participate in marketing plans and implementation, helping to drive sales and growth
- Address customers' complaints or concerns, providing excellent customer service and ensuring that our customers leave satisfied
- Provide customer service, ensuring that our customers have a positive experience in our restaurant
- Plan, organize, direct, control and evaluate daily operations, ensuring that our restaurant runs smoothly and efficiently
Requirements:
- 3-4 years of experience in a restaurant management role
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Physical stamina to stand for extended periods and lift heavy objects
- Ability to work in a fast-paced environment and adapt to changing circumstances
- High school diploma or equivalent required; degree in hospitality or related field an asset
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- The chance to work with a talented and dedicated team
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