Restaurant Operations Manager

4 weeks ago


Rocky Mountain House, Canada Rocky's Donair Ltd Full time

Restaurant Operations Manager Job Description

We are seeking a highly skilled Restaurant Operations Manager to join our team at Rocky's Donair Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures
  • Conduct performance reviews and provide feedback to team members
  • Cost products and services, ensuring that we maintain a competitive edge in the market
  • Organize and maintain inventory, ensuring that we have the necessary supplies to meet customer demand
  • Ensure that health and safety regulations are followed, maintaining a safe and healthy work environment for our team members and customers
  • Negotiate arrangements with suppliers for food and other supplies, ensuring that we get the best possible deals
  • Negotiate with clients for catering or use of facilities, building strong relationships with our customers
  • Participate in marketing plans and implementation, helping to drive sales and growth
  • Address customers' complaints or concerns, providing excellent customer service and ensuring that our customers leave satisfied
  • Provide customer service, ensuring that our customers have a positive experience in our restaurant
  • Plan, organize, direct, control and evaluate daily operations, ensuring that our restaurant runs smoothly and efficiently

Requirements:

  • 3-4 years of experience in a restaurant management role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Physical stamina to stand for extended periods and lift heavy objects
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; degree in hospitality or related field an asset

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • The chance to work with a talented and dedicated team


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