Restaurant Operations Manager
7 days ago
Job Title: Restaurant Operations Manager
About the Role:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Rocky's Donair Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.
Responsibilities:
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Conduct regular performance reviews to assess employee performance and provide constructive feedback for improvement.
- Cost products and services effectively to maintain profitability while ensuring high-quality offerings.
- Organize and maintain inventory levels to prevent stockouts and overstocking, minimizing waste and excess costs.
- E nsure compliance with health and safety regulations, maintaining a safe working environment for employees and customers alike.
- Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals for the company.
- Negotiate with clients for catering or use of facilities, providing exceptional service and meeting their expectations.
- Participate in marketing plans and implementation, contributing to the growth and success of the business.
- Address customer complaints or concerns promptly and professionally, providing solutions to resolve issues.
- Provide excellent customer service, ensuring that every guest has an exceptional dining experience.
- Plan, organize, direct, control, and evaluate daily operations, making data-driven decisions to drive business results.
Requirements:
- 3-4 years of experience in a senior management role in the food service industry.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, clients, and suppliers.
- Proven ability to work under pressure, meeting deadlines and handling multiple priorities effectively.
- Physical demands of the job include standing for extended periods, requiring good physical stamina and endurance.
Benefits:
- A competitive salary of $85,000 - $100,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous vacation allowance, allowing for relaxation and rejuvenation.
- The opportunity to work with a dynamic and supportive team, dedicated to excellence in customer service and culinary innovation.
Language: English (Work Language)
Work Term: Permanent
Hours: 30 hours per week
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