Restaurant Operations Manager

7 days ago


Rocky Mountain House, Canada Rocky's Donair Ltd Full time

Job Title: Restaurant Operations Manager

About the Role:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Rocky's Donair Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct regular performance reviews to assess employee performance and provide constructive feedback for improvement.
  • Cost products and services effectively to maintain profitability while ensuring high-quality offerings.
  • Organize and maintain inventory levels to prevent stockouts and overstocking, minimizing waste and excess costs.
  • E nsure compliance with health and safety regulations, maintaining a safe working environment for employees and customers alike.
  • Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals for the company.
  • Negotiate with clients for catering or use of facilities, providing exceptional service and meeting their expectations.
  • Participate in marketing plans and implementation, contributing to the growth and success of the business.
  • Address customer complaints or concerns promptly and professionally, providing solutions to resolve issues.
  • Provide excellent customer service, ensuring that every guest has an exceptional dining experience.
  • Plan, organize, direct, control, and evaluate daily operations, making data-driven decisions to drive business results.

Requirements:

  • 3-4 years of experience in a senior management role in the food service industry.
  • Strong leadership skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, clients, and suppliers.
  • Proven ability to work under pressure, meeting deadlines and handling multiple priorities effectively.
  • Physical demands of the job include standing for extended periods, requiring good physical stamina and endurance.

Benefits:

  • A competitive salary of $85,000 - $100,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous vacation allowance, allowing for relaxation and rejuvenation.
  • The opportunity to work with a dynamic and supportive team, dedicated to excellence in customer service and culinary innovation.

Language: English (Work Language)

Work Term: Permanent

Hours: 30 hours per week



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