FT Counter Manager, Estee Lauder

3 weeks ago


Edmonton, Alberta, Canada Hudson's Bay Full time
About the Role

We are seeking a highly motivated and customer-focused Counter Manager to join our team at Hudson's Bay. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and driving sales growth in our cosmetics department.

Key Responsibilities
  • Analyze business metrics to identify opportunities and develop action plans to positively impact sales
  • Build and maintain relationships with customers through the Preferred Customer Program
  • Observe and provide feedback to sales floor staff on their interaction with customers and colleagues
  • Achieve daily, weekly, and monthly sales goals and track progress
  • Deliver world-class service through client communication, product knowledge, and solution-based selling
  • Work with vendor partners to maximize sales opportunities through suggestive selling, store events, and wardrobe clients
  • Act with customers in mind, demonstrating excellent networking and relationship management skills
Requirements
  • 2-5 years of work experience in cosmetics or a related field
  • Certified Make-up Artist
  • Experience in a commission and clientele selling environment
  • Full flexibility with schedule, including evenings and weekends
What We Offer

Hudson's Bay is committed to providing a positive and inclusive work environment. We offer a competitive benefits package, including parental leave top-up, retirement savings, and a generous associate discount program.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you require accommodations during the selection process, please let us know.



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