Beauty Advisor

2 months ago

Edmonton, Alberta, Canada Hudson's Bay Full time

About the Role:

We are seeking a highly skilled and customer-focused Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and delivering a personalized shopping experience to our clients.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products and provide information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Understand the competitive market and be aware of trends and new products.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
  • Act with customers in mind and possess great networking and relationship management skills.

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • A good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).

About Hudson's Bay:

Hudson's Bay is a leading Canadian retailer with a rich history of providing exceptional customer service and delivering a personalized shopping experience to our clients. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

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