Airport Technology Systems Specialist
7 days ago
Vancouver Airport Authority is a place where people, places, and cargo come together in a safe and efficient experience. Baggage Operations plays a vital role in passenger satisfaction by providing consistent, efficient, and reliable baggage service delivery to our partners and passengers.
This position offers a unique opportunity for a skilled engineer to work in the Baggage Operations Department as a Systems Engineer, Operational Technologies. Reporting to the Manager, Baggage Systems, the successful candidate will be responsible for determining technical requirements, leading technical decisions, managing projects, operational activities, guiding internal and external resources in project tasks, conducting root cause analysis investigations and issue resolution with internal and external partners, managing vendor relationships, identifying opportunities for improvement, and presenting to management team.
Key Responsibilities- Develop and write project proposals and identify estimate project scopes and manage or execute technical tasks for project activities.
- Manage and be responsible for all maintenance and support activities within SCADA/PLC systems coordinating work of internal and external resources to ensure performance and service availability.
- Draft incident reports, provide technical analysis of incidents and outages, and generate dashboards and reports for executive leadership regarding system performance.
- Monitor trends and report on system availability and reliability, provide technical recommendations on potential issues that may impact serviceability of system, and identify areas of opportunity for technology evolution from industry advancements and trend analysis.
- Coordinate with contractors for tasks assigned, provide progress reports, and escalate issues to management or escalate any issues with contractors' contract service to the vendor representative for resolution.
- Serve as subject matter expert, provide training and mentorship to internal teams, or technical guidance if necessary.
- At least 2 years Post-secondary in Computer Science, Electrical Engineering, and computer technology, Automation, Mechatronics, or a combination of education and relevant experience.
- Minimum of 4 years of recent relevant experience with SCADA systems, supporting, and delivering system updates.
- Expert knowledge of technologies underlying SCADA/PLC.
- Proven experience with virtual platforms, on-prem, and cloud-based storage systems, experience in project and vendor management, and developing junior resources.
- Previous experience in writing scripts to mine large data sets to identify system issues/improvement.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong organization, coordination, leadership, coaching, mentoring, negotiating, and time management skills.
A competitive salary range of $86,326 to $112,823 per annum, based on a 40-hour work week, tailored to reflect your unique experience, qualifications, and internal equity.
We also offer generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities.
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