Senior Technical Operations Lead

23 hours ago


Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
About This Opportunity

We have a permanent full-time position available for a Senior Technical Operations Lead in the Baggage Operations Department. Reporting to the Manager, Baggage Systems, you will be responsible for leading technical decisions, managing operational activities, and guiding internal and external resources in project tasks.

Key Responsibilities
  • Develop and write project proposals, identify and estimate project scopes, and manage or execute technical tasks for project activities.
  • Manage all maintenance and support activities within SCADA/PLC systems, coordinating work of internal and external resources to ensure performance and service availability.
  • Draft incident reports, provide technical analysis of incidents and outages, and generate dashboards and reports for executive leadership regarding system performance.
  • Monitor trends and report on system availability and reliability, providing technical recommendations on potential issues that may impact serviceability of the system.
  • Coordinate with contractors for assigned tasks, provide progress reports, and escalate issues to management or the vendor representative for resolution.
  • Serve as a subject matter expert, providing training and mentorship to internal teams or technical guidance when necessary.
Requirements
  • A minimum of 2 years of post-secondary education in Computer Science, Electrical Engineering, or a related field.
  • Expert knowledge of technologies underlying SCADA/PLC systems.
  • Proven experience with virtual platforms, on-prem and cloud-based storage systems, project and vendor management, and developing junior resources.
  • Previous experience in writing scripts to mine large data sets to identify system issues or improvements.
About Vancouver Airport Authority

Vancouver Airport Authority is more than just an airport. We are leaders and trailblazers for change and innovation, so no matter the department or team you're part of, the work you do matters. At YVR, we are flexible in everything we do and work together to find ways to deliver customer excellence.

Your salary range will be approximately $120,000 - $160,000 per year, depending on your qualifications and experience.


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