Front Desk Hospitality Associate

3 weeks ago


Winnipeg Beach, Canada Winnipeg beach Hotel Full time

We are seeking a highly skilled Front Desk Hospitality Associate to join our team at the Winnipeg Beach Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a welcoming atmosphere for all guests.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Requirements:

  • Secondary (high) school graduation certificate
  • Experience an asset

About Us:

The Winnipeg Beach Hotel is a leading hospitality provider in the region, committed to delivering exceptional guest experiences and fostering a culture of excellence within our team.


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