Front Desk Agent

5 months ago


Winnipeg, Canada Westmont Hospitality Group Full time

**Night Auditor -** **Hilton Suites Winnipeg Airport**
- Review Night Audit and Front Desk Logbooks.
- Ensure 100% Guest Satisfaction; handle guest concerns with effective follow-up.
- Run tapes for all postings and balance each department.
- Review and balance all credit cards with the Trans-select machines and PMS.
- Close batches for Restaurant, Lounge and Front Desk.
- Suspend all interfaces; reconcile all open folios, run end of day reports.
- Complete the adjustment log, credit card report, paid out log and F & B adjustments.
- Reconcile F & B checks and close Micros nightly.
- Print accounting & sales reports.
- Responsible for printing and delivery of Express Check outs.
- Perform GSA functions such as check in and check out of guests.
- Assist in other departments as needed (bellman/shuttle/room service).
- Closing and balancing of On Command.
- Driving required
- Any other activities as outlined by Guest Services Manager.

**Job Types**: Full-time, Permanent

**Salary**: $15.30-$16.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Front desk: 1 year (required)

Work Location: In person


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