Corporate Investigations Manager
2 days ago
About the Role
Rogers Communications is seeking a highly skilled and experienced Corporate Investigations Manager to join our Corporate Security team. As a key member of our team, you will be responsible for conducting complex investigations, providing risk advice, and collaborating with internal stakeholders and external law enforcement agencies.
Key Responsibilities
- Conduct thorough investigations into employee and vendor fraud, code of conduct violations, threats, and workplace harassment cases.
- Manage civil and criminal cases, serving as the lead liaison with law enforcement agencies.
- Assess and investigate allegations received through our internal whistleblower hotline.
- Provide tactical advice and operational support to management in responding to various security incidents.
- Be available to provide rotational on-call duties and respond to allegations and incidents outside of normal business hours.
- Maintain a strong network of internal and external relationships to promote an appropriate exchange of information and ideas.
- Prepare and deliver concise reports that accurately articulate investigative findings in an unbiased and professional manner.
- Conduct investigations with discretion and ensure confidentiality is maintained throughout the investigation process.
- Identify policy and procedural gaps and prepare management reports with recommendations to ensure that there is no recurrence, and the overall risk is mitigated.
- Assist Corporate Investigations in producing monthly and quarterly reports for senior management.
Requirements
- Minimum of 10 years of public or private sector investigative or related experience with an emphasis on fraud, theft, privacy, risk assessments, and customer-impacting scams.
- Well-established network of private and public sector investigations relationships/contacts, including law enforcement agencies and other legal professionals.
- Strong knowledge of privacy legislation, including PIPEDA, the Criminal Code of Canada, the Canadian court system, and rules of evidence.
- Demonstrated ability to conduct effective interviews of victims, witnesses, and suspects.
- Strong relationship management skills to partner with a wide variety of internal and external stakeholders to facilitate the communication and discussion of information/issues/ideas.
- Strong project, time, and organizational management skills – ability to multi-task and deliver on a variety of planned initiatives and strategies, while also responding to unplanned events and issues.
- Strong office software skills (Word, Excel, PowerPoint). Technical aptitude to learn Rogers' internal systems used for investigations.
- Certified Fraud Examiner (CFE) designation or equivalent experience.
- English is essential; bilingual (French) is preferred.
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