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Corporate Investigations Manager

2 months ago

Toronto, Ontario, Canada Rogers Communications Full time

About the Role

Rogers Communications is seeking a highly skilled and experienced Corporate Investigations Manager to join our Corporate Security team. As a key member of our team, you will be responsible for conducting complex investigations, providing risk advice, and collaborating with internal and external stakeholders to ensure the integrity of our business.

Key Responsibilities

  • Conduct thorough and discreet investigations into allegations of misconduct, including employee and vendor fraud, code of conduct violations, and workplace harassment cases.
  • Manage civil and criminal cases, serving as the lead liaison with law enforcement agencies and other external partners.
  • Assess and investigate allegations received through our internal whistleblower hotline.
  • Provide tactical advice and operational support to management in responding to various security incidents.
  • Develop and maintain strong relationships with internal and external stakeholders, including law enforcement agencies, forensic experts, and legal professionals.
  • Prepare and deliver concise reports that accurately articulate investigative findings in an unbiased and professional manner.
  • Identify policy and procedural gaps and develop recommendations to mitigate risk and prevent recurrence.

Requirements

  • Minimum of 10 years of public or private sector investigative or related experience, with a focus on fraud, theft, privacy, risk assessments, and customer-impacting scams.
  • Well-established network of private and public sector investigations relationships/contacts, including law enforcement agencies and other legal professionals.
  • Strong knowledge of privacy legislation, including PIPEDA, the Criminal Code of Canada, the Canadian court system, and rules of evidence.
  • Demonstrated ability to conduct effective interviews of victims, witnesses, and suspects.
  • Strong relationship management skills to partner with internal and external stakeholders.
  • Strong project, time, and organizational management skills, with the ability to multi-task and deliver on multiple initiatives.
  • Strong office software skills, including Word, Excel, and PowerPoint, with the ability to learn Rogers' internal systems.
  • Certified Fraud Examiner (CFE) designation or equivalent experience.
  • English is essential, with bilingual (French) preferred.