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Learning Specialist, Bilingual

2 months ago


Vancouver, British Columbia, Canada Best Buy Full time

Unlock Your Potential as a Bilingual Learning Specialist

Are you passionate about creating engaging and effective learning experiences for employees and customers? Do you have a knack for designing and delivering innovative training programs that drive business results?

As a bilingual learning specialist at Best Buy, you will play a key role in developing and implementing training strategies that support our employees and leaders in achieving their goals. You will work closely with stakeholders to identify training needs and develop solutions that meet those needs.

Key Responsibilities:

  • Design and deliver training programs in both French and English, including webinars, virtual, hybrid, and physical classroom delivery.
  • Collaborate with stakeholders to develop training strategies for new business initiatives, products, services, or performance gaps.
  • Work with leadership, stakeholders, and vendors to assess training needs and scope, understanding execution gaps and changes in policies, procedures, regulations, business initiatives, and technologies that necessitate training.
  • Develop training content in collaboration with the Learning and Development team, including job aids, webinars, eLearning, and other necessary resources. Evaluate and enhance existing training programs to meet identified needs and requirements.
  • Ensure all tracking, reporting of training events and set up are completed.

What We're Looking For:

  • 3+ years of experience working as a learning specialist with related formal training.
  • Proficient in MS Office, Teams.
  • Experience in facilitating/presenting training programs in corporate/retail setting.
  • Experience in learning content creation and tools such as Articulate.

About Best Buy:

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Annualized Base Pay Range: $72,000 - $76,200. Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.