Technical Support Specialist

2 weeks ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Job Summary

This entry-level position in the Information Technology department is an ideal opportunity for individuals who have recently graduated from a Computer Program or have minimal experience in an IT Service Desk environment.

About Southlake Regional Health Centre

Southlake Regional Health Centre is building healthy communities through outstanding care, innovative partnerships, and amazing people. Our team of nearly 6,000 staff, physicians, volunteers, students, and Patient and Family Advisors are committed to creating an environment where the best experiences happen.

Responsibilities
  • Providing technical support to end-users for SHINE sites (Southlake Regional Health Centre and Stevenson Memorial Hospital)
  • Utilizing the hospital's ticketing system to review incidents and service requests
  • Addressing technical issues and resolving basic hardware, software, or network problems
Requirements
  • College diploma or University Degree in Computers/Technology
  • 0-2 years working experience in IT preferably in a Service Desk environment
  • 1-2 years' experience in customer service and/or technical support environment
  • Ability to communicate verbal and written information in a clear, friendly, detailed, and informative manner
  • Experience with Windows operating systems (7 and 10), Apple devices, tablets, etc.
  • BASIC understanding of domain and its services (DNS, DHCP, GPO, AD, etc.)
  • Familiarity with MS Office suite (Word, Excel, Power Point, etc.) as well as Office 365
  • Strong interpersonal, analytical, and organizational skills
  • Ability to work under pressure in a busy Service Desk environment
  • Strong work ethic and Team-oriented player
  • Committed to expanding technical knowledge and skills while growing within the role
  • Excellent attendance record is required
  • Ability to multi-task
  • Reliable and trustworthy
  • Typing skills (40wpm or better)
Estimated Salary

$60,000 - $80,000 per year, depending on experience

We offer a comprehensive compensation package that includes health benefits, retirement savings, and opportunities for career growth and development.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve.



  • Newmarket, Ontario, Canada Tiltco Architectural Products Full time

    Job OverviewWe are seeking a highly skilled Technical Drafting Specialist to join our team at Tiltco Architectural Products. As a key member of our design team, you will play a crucial role in creating accurate and detailed technical drawings for our architectural products.About the RoleThis is a full-time position that requires a strong background in...


  • Newmarket, Ontario, Canada Celestica Full time

    Job OverviewWe are seeking a skilled Technical Test Development Engineer Specialist to join our team. As a key member of our engineering department, you will be responsible for designing, developing, and implementing automatic test equipment and test programs for product testing and design verification.Key Responsibilities:Develop technical solutions...


  • Newmarket, Ontario, Canada ZipRecruiter Full time

    Job Overview:We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Lonza, a leading healthcare manufacturing organization. This role will support the Cell & Gene Therapy business unit through technical assistance with computerized systems infrastructure for process automation and QC laboratory systems.About the Role:Provide...


  • Newmarket, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Join our team as a Site Support Specialist and contribute to the success of our construction projects in Newmarket. As a Site Support Specialist, you will assist skilled tradespeople, maintain tools and equipment, and ensure a safe and efficient work site.Key Responsibilities:Assist carpenters, electricians, and other skilled workers on-site.Load and unload...


  • Newmarket, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    As a key member of our team, the Administrative Support Specialist will provide exceptional support to our clients in Newmarket, Canada. The successful candidate will be responsible for managing incoming calls, scheduling appointments, and performing general administrative duties to ensure smooth office operations.Key Responsibilities:Manage incoming calls...


  • Newmarket, Ontario, Canada Meineke Car Care Center Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at Meineke Car Care Center. In this role, you will provide administrative support to our staff and ensure the smooth operation of our day-to-day activities.


  • Newmarket, Ontario, Canada EcoClean Maids Corporation Full time

    About EcoClean Maids CorporationWe are a reputable cleaning services company seeking a highly organized and skilled Executive Support Specialist to join our team.


  • Newmarket, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Newmarket. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring that our office runs efficiently and smoothly.Key Responsibilities:Provide...


  • Newmarket, Ontario, Canada Prep Academy Tutors Full time

    At Prep Academy Tutors, we are dedicated to providing high-quality educational support to students in the Ontario area. As an Educational Support Specialist, you will play a vital role in delivering personalized tutoring programs that cater to the unique needs of our students.About Us:We are a private in-home tutoring service that prides itself on its...


  • Newmarket, Ontario, Canada The Regional Municipality of York Full time

    Job OverviewThis is a challenging and rewarding role with The Regional Municipality of York, providing essential support to the court administration team. As a Regional Court Support Specialist, you will play a critical part in ensuring the smooth operation of our justice system.


  • Newmarket, Ontario, Canada The Regional Municipality of York Full time

    Job Title: Homeless Information System SpecialistDuties and Responsibilities:Reporting to the Supervisor, Data Services, the Homeless Information System Specialist is responsible for delivering initial and ongoing training and support to users of the Homeless Individuals and Families Information System (HIFIS). This includes providing HIFIS training to all...


  • Newmarket, Ontario, Canada VCA Canada Full time

    OverviewThe 404 Veterinary Emergency + Referral Hospital is currently welcoming dependable and confident individuals to join our Emergency Department as Animal Care Support Specialists. This full-time opportunity involves a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital.


  • Newmarket, Ontario, Canada MyHealth Centre Full time

    Job Title: Administrative Support SpecialistAbout the Role:MyHealth Centre is seeking a highly skilled and organized Patient Care Representative to provide exceptional support in our clinic. As a key member of our team, you will be responsible for creating a positive first impression for patients and providing excellent service.Responsibilities:Assist...


  • Newmarket, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Client Support Specialist to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone,...


  • Newmarket, Ontario, Canada Kerry's Place Autism Services Full time

    About the RoleAs an Administrative Support Specialist with Kerry's Place Autism Services, you will play a vital role in providing exceptional support to our team and clients. Reporting directly to the Manager of Services and Supports, your responsibilities will include:Providing reception support, including mail collection and pick-up.Performing...


  • Newmarket, Ontario, Canada Celestica Full time

    Job OverviewCelestica is seeking a skilled Hardware Development Specialist to join our team. As a key member of our engineering team, you will design, develop, and implement automatic test equipment and test programs for product testing and design verification.The ideal candidate will have a strong understanding of engineering principles and be able to work...


  • Newmarket, Ontario, Canada Broadstep Full time

    We are currently recruiting experienced professionals to join Broadstep in Newmarket at competitive hourly rates of $55. The successful candidate will have a strong passion for supporting children's development and well-being.Job OverviewBroadstep is a non-profit organization with over 40 years of experience in child care and education, operating centers in...


  • Newmarket, Ontario, Canada Eagle Family Dentistry Full time

    We are seeking a skilled Medical Support Specialist to join our team at Eagle Family Dentistry. This role will involve providing administrative and clinical support to our dental professionals, ensuring the smooth operation of our practice.About the RoleAs a Medical Support Specialist, you will be responsible for scheduling appointments, preparing medical...

  • Caregiver Specialist

    4 weeks ago


    Newmarket, Ontario, Canada Qualicare Newmarket Full time

    We are seeking a Detail-Oriented Caregiver Specialist to join our team at Qualicare Newmarket. This is a permanent position working 36 to 40 hours per week.About the RoleIn this role, you will provide exceptional nursing care support to our clients in their homes. You will work closely with our healthcare professionals to deliver personalized care and...

  • Woodwork Specialist

    2 weeks ago


    Newmarket, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    BeBee Professionals in Newmarket is seeking a skilled Woodwork Specialist (m/f/d) to join our construction team. This role involves crafting, assembling, and repairing structures made from wood and other materials, ensuring high-quality workmanship.Responsibilities:We require the successful candidate to construct and install frameworks, walls, floors, and...