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Graduate Program Coordinator

2 months ago


Toronto, Ontario, Canada University of Toronto Full time

About the Role:

The University of Toronto is seeking a highly organized and detail-oriented individual to fill the role of Graduate Administrator. This is a six-month term position from November 2024 to April 2025.

Key Responsibilities:

  • Administer the tri-campus graduate program, acting as the first point of contact for program-related enquiries.
  • Interpret and implement policies and procedures; advise faculty on graduate matters; and provide academic counselling to current and potential graduate students on graduate program associated matters.
  • Coordinate logistical details for the execution of admissions processes, including reviewing and assessing admissions applications.
  • Deliver student recruitment presentations and advise students on academic and/or financial matters.
  • Provide detailed information on program and/or course eligibility requirements, procedures, policies, and deadlines.
  • Verify that students have access to courses in student information systems.
  • Review and approve changes to program requirements for exceptional cases.

Requirements:

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum four (4) years' relevant experience advising students on academic matters for degree program support.
  • Experience in administering admissions processes, fee deferrals, course enrolment, and timetabling.
  • Experience in advising students and faculty members on academic guidelines and procedures.
  • Experience working with databases and producing reports.
  • Advanced skills with MS Office (Excel, Word, Access).
  • Experience with skills with ROSI and ACORN, Slate or equivalent.
  • Reliability and good problem-solving skills.
  • Excellent written and verbal communications skills.
  • Excellent interpersonal skills and strong customer service orientation to professionally and tactfully engage with students, staff, and faculty.
  • Good judgment to make decisions involving the application of policy and to respond to student and faculty matters.
  • Demonstrated ability handling sensitive and confidential information.
  • Proven understanding and application of equity, diversity, inclusion, and access as applicable to post-secondary students; ability to identify barriers to student success and help students overcome them.
  • Superior time management skills to meet competing deadlines, excellent prioritization skills to work efficiently in an environment with frequent interruptions; detail-oriented with demonstrated accuracy in performing work.

Assets:

  • Extensive knowledge of the University with emphasis on the Faculty of Arts and Science graduate academic guidelines and procedures or other related procedures.
  • Experience coordinating scholarships and fellowships to the School of Graduate Studies, developing and maintaining records and files.
  • Experience organizing events.
  • Experience providing administrative support to committees.
  • Experience working with graduate policies and procedures.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional development and growth.

How to Apply:

Applicants should submit their application, including a cover letter and resume, to the University of Toronto's online application system.