Food and Beverage Operations Manager

2 days ago


Nanaimo, British Columbia, Canada Coast Bastion Hotel Full time

We are seeking a Floor Manager to join our team at Coast Bastion Hotel. As a key member of our food and beverage operations, you will be responsible for supervising staff, providing customer service, and ensuring the highest level of quality and service standards.

Main Responsibilities:

  • Train and supervise staff to ensure excellent service and quality standards.
  • Conduct performance reviews to evaluate staff performance and identify areas for improvement.
  • Develop and implement operational procedures to ensure efficient service delivery.
  • Participate in marketing plans and implement strategies to increase sales and revenue.
  • Address customer complaints and concerns in a professional and courteous manner.

Requirements:

  • 3 years of experience in a supervisory or management role in the food and beverage industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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