Food Service Operations Manager

1 month ago


Nanaimo, British Columbia, Canada Coast Bastion Hotel Full time
Job Title: Food and Beverage Service Manager

Coast Bastion Hotel is seeking a highly skilled Food and Beverage Service Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage services.

Key Responsibilities:
  • Supervise Staff: Lead and manage a team of staff to ensure excellent customer service and high-quality food and beverage offerings.
  • Train Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
  • Determine Services: Plan and implement operational procedures to determine the type of services to be offered.
  • Conduct Performance Reviews: Evaluate staff performance and provide constructive feedback to improve overall performance.
  • Inventory Management: Organize and maintain inventory to ensure efficient operations.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Marketing: Participate in marketing plans and implementation to promote our food and beverage services.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements:
  • Education: Bachelor's degree in a related field.
  • Experience: 3 years to less than 5 years of experience in a similar role.
  • Personal Suitability: Excellent communication and interpersonal skills, with a client-focused approach.
Benefits:
  • Health Benefits: Comprehensive health care plan, dental plan, and disability benefits.
  • Employment Type: Permanent position.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.


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