Strategic Operations Manager

3 weeks ago

Montreal, Quebec, Canada Desjardins Full time

As a key member of the Desjardins team, you will play a crucial role in driving business growth and success. Your primary responsibility will be to lead and manage a large subset of sales or operations activities, ensuring alignment with the organization's strategic orientations.

Key Responsibilities:

  • Support the immediate supervisor in work organization, operational planning, and special initiatives.
  • Develop, implement, and track the unit's action plan, ensuring alignment with the organization's strategic orientations and other administrative units.
  • Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values.
  • Define and ensure the implementation of activities related to the unit's services, ensuring entrusted projects are carried through to maximize targeted business results and ensure member and client satisfaction.
  • Support the administrative unit's action plan by successfully managing individual and team performance.
  • Continuously improve the management of processes under your responsibility.
  • Promote Desjardins Group's cooperative values.
  • Represent the organization and conduct business intelligence.

What We Offer:

  • Competitive salary and annual bonus.
  • 4 weeks of flexible vacation starting in the first year.
  • Defined benefit pension plan that provides predictable, stable income throughout retirement.
  • Group insurance including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.

What You Bring to the Table:

  • Bachelor's degree in a related field.
  • A minimum of nine years of relevant experience.
  • Please note that other combinations of qualifications and relevant experience may be considered.
  • Knowledge of French is required.

Decision quality, Develops talent, Drive results, Engagement, Teams

#LI-Hybrid

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