Airport Operations Director
2 weeks ago
Director of Operations Job Summary
We are seeking an experienced Director of Operations to join our team at Kelowna International Airport (YLW). As a key member of our management team, you will be responsible for managing all front-of-house and kitchen activities, driving management team and hourly team member performance, and ensuring food quality and standards.
Main Responsibilities:
- Manage, supervise, and evaluate team member performance to ensure proper completion of assigned tasks and goals.
- Drive management team and hourly team member performance in areas of new product introductions and promotional programs.
- Ensure food quality and standards, maintain recipe adherence and portion control, and comply with company, restaurant partner, and food safety specifications.
- Optimize food and labor costs to maximize profitability.
- Participate in and develop action plans arising out of the company's succession planning process.
Requirements:
- Bachelor's degree in culinary, hotel and restaurant management or related field is highly desirable.
- 10+ years of increasing responsibility of management experience in a full-service restaurant environment with direct P&L responsibility.
- 5+ years of multi-unit restaurant management experience with general manager direct reports or franchise management experience.
- Aptitude to monitor and control labor costs in both dollar and percentage terms.
- Proficient level of computer literacy, including demonstrated proficiency with MS Office and Point-of-Sale systems.
What We Offer:
- Competitive salary range of $90,000 - $95,000 CAD per year.
- Bonus and Health, Dental, Vision, and Life plans.
- Paid time off and RRSP employer matching.
- Employee assistance program.
About SSP:
We champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination, and we positively impact our communities.
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