Customer Service and Sales Representative
2 weeks ago
At Goldfish Swim School, we're passionate about making a meaningful difference in the lives of children. Our team is dedicated to providing a fun and supportive environment where kids can learn and grow.
Job SummaryWe're seeking a dynamic and customer-focused individual to join our team as a Part-time Sales and Customer Service Representative. As a key member of our team, you'll be responsible for promoting the sale of swim lesson memberships and related products and services, while providing exceptional customer service to our members.
Key Responsibilities- Complete the sales process using leads generated through marketing activities, including events, advertising, and referrals.
- Address potential customers' needs and expectations while presenting the services available from Goldfish Swim School.
- Manage day-to-day inquiries from existing members and build strong relationships.
- Assist members with purchases of merchandise and vending products.
- Resolve member concerns using a professional and empathetic approach.
- Prepare daily reports and schedules to support lesson execution and management activities.
- Participate in training and in-services as required.
- Minimum of two years' experience in direct sales or a related retail sales role.
- Self-motivated and conscientious.
- Excellent presentation, organization, verbal, and written communication skills.
- Positive and clear phone manner.
- Motivated to achieve sales results.
- Intermediate-level computer skills using Word, Excel, and other software systems.
- Flexible schedule to accommodate school or other activities.
- Staff referral bonuses.
- Team building events.
- Starting rate $19 per hour, with pay increase at 12 months of continuous service.
- Discounts on swim lessons for family members.
If you're a motivated and customer-focused individual who is passionate about making a difference in the lives of children, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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