Mortgage Specialist
4 weeks ago
We are seeking a skilled Mortgage Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, processing property information forms, and ensuring compliance with lender and solicitor conditions.
Key Accountabilities:
- Provide superior customer service by handling pre- and post-closing requests, addressing calls and inquiries promptly and professionally.
- Process Property Information Forms, Notices of Change, and follow-up tasks according to lender guidelines and service standards.
- Ensure all lender and solicitor conditions are satisfied before approving fund release and after reviewing final documents.
- Accurately issue Certificates of Insurance (COI) in a timely manner.
- Stay updated on underwriting practices, collaborating with the underwriting team to manage risks.
- Provide lenders with regular updates on file status, including completed and outstanding items.
- Ensure compliance by meeting audit standards and maintaining precise records.
- Keep internal systems updated with accurate and detailed file notes.
To be successful in this role, you will need:
- Previous experience in mortgage processing or managing real estate files from start to finish.
- Proven ability to build and maintain strong client relationships.
- Ability to multitask and work efficiently in a fast-paced environment while maintaining accuracy.
- Strong time management and organizational abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Fluency in both French and English.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you are ready to be true to yourself while creating great relationships, great conversations, and great futures, we welcome your application.
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