Subrogation Claims Specialist
3 days ago
At Element Fleet Management, we're seeking a skilled Subrogation Claims Specialist to join our team. As a key member of our team, you'll play a critical role in engineering top-notch products and services in the fleet management industry.
Key Responsibilities
- Set up property damage subrogation claims for recovery on claims coded for subrogation potential.
- Identify liable third parties and obtain their insurance carrier's claim information.
- Investigate and secure required third-party claim information when a driver receives minimal or no third-party information at the time of the accident.
- Conduct online research to locate the at-fault party or request additional reports to obtain this information.
- Investigate and resolve claims when correspondence sent through the post office is returned 'undeliverable'.
- Communicate with the third party when necessary to obtain their auto insurance information.
- Report claims to the at-fault party's insurance and document their claim information.
- Communicate in a professional, consistent, and timely manner with insurance carriers, insurance agents, at-fault third parties, and our customer's driver to increase our potential to recover.
- Properly document claims, and manage claim workflow, subrogation notes, and subrogation statuses to provide customers and staff with visibility and understanding of the process.
- Daily ordering, management, and review of police reports as assigned.
Requirements
- High School diploma or equivalent.
- College degree and 1+ year of business professional phone experience or 3+ years of business professional phone experience and administrative experience required.
- Previous Subrogation/claims processing or Recovery background preferred.
- Microsoft Office Suite (Word, Outlook, Excel) knowledge.
- Must be able to handle difficult conversations and exhibit conflict management skills.
- Ability to navigate approved internet sites to research needed information.
- Position affords a considerable degree of independence and strong time management skills are necessary.
What We Offer
- A culture of innovation, empowerment, decision-making, and accountability.
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status, or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process, please send an email to or call (800) 665-9744.
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