Subrogation Claims Specialist

3 weeks ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Unlock Your Potential at Element Fleet Management

Element Fleet Management is a dynamic organization that's redefining the fleet management industry. We're seeking a skilled Subrogation Claims Specialist to join our team and contribute to our mission of delivering exceptional client experiences.

About the Role

We're looking for a detail-oriented and customer-focused individual who can effectively manage subrogation claims from start to finish. As a Subrogation Claims Specialist, you'll be responsible for identifying liable third parties, obtaining their insurance information, and facilitating subrogation recovery in the shortest cycle time possible.

Key Responsibilities

  • Obtain liable third-party claim information to expedite the subrogation demand process
  • Investigate and secure required third-party claim information when necessary
  • Conduct online research to locate at-fault parties or request additional reports
  • Communicate with third parties to obtain their auto insurance information
  • Report claims to at-fault parties' insurance and document their claim information
  • Manage claim workflow, subrogation notes, and subrogation statuses to provide customers and staff with visibility and understanding of the process

Requirements

  • High School diploma or equivalent
  • College degree and 1+ year of business professional phone experience or 3+ years of business professional phone experience and administrative experience required
  • Previous Subrogation/claims processing or recovery background preferred
  • Microsoft Office Suite (Word, Outlook, Excel) knowledge
  • Ability to handle difficult conversations and exhibit conflict management skills

What We Offer

At Element Fleet Management, we're committed to providing a supportive and inclusive work environment that fosters growth and development. Our comprehensive benefits package includes health and welfare benefits, paid time-off programs, and opportunities for professional growth and advancement.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

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