Experience Coordinator for Long-Term Care
1 week ago
The Resident & Family Experience Coordinator II plays a critical role in enhancing the lives of residents at Waters Edge Community, igniting warmth and human connection.
This challenging position involves leading resident move-in, transfer, and move-out processes, ensuring seamless transitions according to our organization's standards. Key responsibilities include:
- Facilitating the application process, providing support with financial assistance as needed, offering community tours, and introducing residents and families to our operations.
- Providing counseling services as required within the scope of qualifications, fostering social connections and emotional support.
- Developing and implementing individual social work services and support groups tailored to meet the unique needs of residents and families.
- Supporting residents and families during advanced care planning conversations, funeral arrangement discussions, and treatment plan development.
This role requires exceptional communication skills, organizational abilities, and coaching expertise. As a key member of our team, you will collaborate with departmental leaders to provide coaching and direction to resident home area/neighborhood teams, ensuring exemplary service excellence and hospitality.
RequirementsTo succeed in this position, you must possess:
- A Social Services Worker registration per provincial legislation.
- At least three years of experience in healthcare, social services, or a related sector.
- Knowledge of the Long Term Care Act & Regulations is preferred.
- Customer service and hospitality/sales-related experience are assets.
- Strong oral and written communication skills are essential.
- Ability to organize, plan, and delegate responsibilities effectively.
Waters Edge Community is committed to employment equity, diversity, and inclusion in the workplace. We strive to create an environment that values respect, empathy, and compassion. If you're passionate about making a difference in the lives of others, we invite you to join our team.
-
Thunder Bay, Ontario, Canada Waters Edge Community Full timeAt Waters Edge Community, we are seeking a highly skilled and compassionate Resident & Family Experience Coordinator to join our team. This is a critical role within our communities that impacts the lives of residents and ignites the warmth of human connection.The successful candidate will lead the resident move in, transfer, and move out process in...
-
Healthcare Leader
1 week ago
Thunder Bay, Ontario, Canada St. Joseph's Care Group Full timeJob SummaryThe RAI Coordinator plays a critical role in overseeing the Continuing Care Reporting System (CCRS) RAI process within the Long-Term Care home, working closely with Clinical Managers and inter-professional teams.
-
Social Service Worker
4 weeks ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeSocial Service Worker - Long Term CareSouthbridge Care Homes is seeking a skilled Social Service Worker to join our team at our Long Term Care Facility in Thunder Bay, Ontario.The successful candidate will provide social work services for residents and families within legislative and budgetary parameters, reporting to the Administrator.Key...
-
Healthcare Professional
2 weeks ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeCompany OverviewSouthbridge Pinewood is a leading provider of long-term care services in Thunder Bay, ON.About the RoleWe are seeking a skilled Registered Practical Nurse (RPN) to join our team on a part-time basis. As an RPN, you will play a vital role in enhancing the quality of nursing practice and providing exceptional resident care in accordance with...
-
Caregiver Assistant
1 week ago
Thunder Bay, Ontario, Canada St. Joseph's Care Group Full timeSt. Joseph's Care Group is committed to providing exceptional care and support to our patients, residents, and clients.About the RoleWe are seeking a skilled and compassionate Personal Support Worker to join our team at Hogarth Riverview Manor.This permanent full-time position involves working in a long-term care home environment, providing direct care and...
-
Financial Services Supervisor
1 week ago
Thunder Bay, Ontario, Canada City of Thunder Bay Full timeOverview of the OpportunityThe City of Thunder Bay is seeking an experienced financial services supervisor to join its team in Long Term Care. This role offers a unique blend of financial management and administrative expertise, making it an exciting opportunity for professionals looking to make a difference in their community.About the RoleAs Financial...
-
Physiotherapy Assistant
1 month ago
Thunder Bay, Ontario, Canada Arvan Rehab Group Full timeArvan Rehab Group is seeking a skilled Physiotherapy Assistant to join our team in Thunder Bay, Ontario. As a Physiotherapy Assistant, you will work under the direct or indirect supervision of a Physiotherapist to provide high-quality care to residents in a Long Term Care setting. Your primary responsibilities will include assisting with conducting group...
-
Physiotherapy Assistant
1 week ago
Thunder Bay, Ontario, Canada Arvan Rehab Group Full timeWe are seeking a skilled Physiotherapy Assistant to join our team at Arvan Rehab Group in Thunder Bay, Ontario. As a Physiotherapy Assistant, you will work under the supervision of a Physiotherapist to provide high-quality care to residents in a Long Term Care setting.Key Responsibilities:Assist with conducting group exercises and lead one-on-one activities...
-
Physiotherapy Assistant
1 month ago
Thunder Bay, Ontario, Canada Arvan Rehab Group Full timeJob Title: Physiotherapy AssistantWe are seeking a highly motivated and compassionate Physiotherapy Assistant to join our team at Arvan Rehab Group. As a Physiotherapy Assistant, you will play a vital role in supporting our Physiotherapists in providing high-quality care to our residents in a Long Term Care setting.Key Responsibilities:Assist with conducting...
-
Healthcare Professional
1 month ago
Thunder Bay, Ontario, Canada HealthOPM Full timeAbout Health OPM: Our company, Health OPM, was founded to address the workforce gaps in the healthcare sector. We work with clients in all healthcare sectors, including long term care, retirement communities, hospitals, health centers, and community clinics, anywhere in southern Ontario that care is needed.We are currently seeking a Registered Practical...
-
Care Coordinator
3 weeks ago
Thunder Bay, Ontario, Canada Waters Edge Community Full timeResident Experience Coordinator RoleWe are seeking a dedicated and compassionate Care Coordinator to join our team at Waters Edge Community.Key ResponsibilitiesLead Resident Move-in ProcessProvide Social Services Worker CounsellingPlan and Implement Individualized Social Work ServicesSupport Advanced Care PlanningCollaborate with Departmental...
-
Healthcare Professional
2 weeks ago
Thunder Bay, Ontario, Canada RhynoCare Full timeRhynoCare is seeking a skilled Registered Nurse to provide high-quality care to residents in our long term and acute care facilities in the Thunder Bay area.This is a challenging yet rewarding opportunity for a dedicated professional who is passionate about delivering exceptional patient care.Job SummaryWe are looking for a Registered Nurse to join our team...
-
Healthcare Professional
2 weeks ago
Thunder Bay, Ontario, Canada RhynoCare Full timeRhynoCare is seeking a highly skilled Registered Nurse to join our team in the Thunder Bay area. This role offers a competitive salary of $80,000 per year.About the RoleAs a Registered Nurse with RhynoCare, you will be responsible for providing exceptional patient care in long-term and acute care facilities. Your duties will include assessing, planning,...
-
Food Services Supervisor
2 weeks ago
Thunder Bay, Ontario, Canada City of Thunder Bay Full timeCity of Thunder Bay Career OpportunityWe are seeking a skilled Food Services Supervisor to join our team at Pioneer Ridge, a long-term care facility in Thunder Bay.About the RoleThe successful candidate will assist in planning, organizing, and monitoring all phases of food production and services to residents. This includes menu planning, recipe development,...
-
Geriatric Care Professional
2 weeks ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeJob OverviewWe are seeking a skilled Geriatric Care Professional to join our team as a Social Service Worker at our Long Term Care Facility in Thunder Bay, Ontario.About the RoleThis is a full-time position that involves providing social work services for residents and families within legislative and budgetary parameters. The successful candidate will report...
-
Healthcare Coordinator
4 weeks ago
Thunder Bay, Ontario, Canada St. Joseph's Care Group Full timeJob Title: RAI CoordinatorJob Summary:The RAI Coordinator plays a crucial role in the Continuing Care Reporting System (CCRS) RAI process within the Long-Term Care home. This position requires a Regulated Health Professional with current registration and recent experience in a healthcare setting. The Coordinator is responsible for developing and maintaining...
-
Senior Living Experience Coordinator
4 weeks ago
Thunder Bay, Ontario, Canada Waters Edge Community Full time**Enhance the Lives of Our Residents**We are seeking a dedicated and compassionate Resident & Family Experience Coordinator to join our team at Waters Edge Community.As a key member of our community, you will play a critical role in ensuring our residents receive exceptional care and support. Your primary responsibilities will include:• Facilitating the...
-
Director of Care Services
1 month ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeJob SummarySouthbridge Care Homes is seeking an experienced Executive Director to lead our Thunder Bay location. As a key member of our leadership team, you will be responsible for providing exceptional care to our residents while maintaining a safe and healthy environment for both residents and staff.Key Responsibilities:Provide overall leadership to ensure...
-
Infection Prevention Specialist
4 weeks ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeJob SummarySouthbridge Care Homes is seeking a highly skilled Infection Prevention Specialist to join their team. The ideal candidate will have a strong background in infection control and prevention, with experience in leading and implementing infection prevention and control practices in a long-term care setting.Key ResponsibilitiesDevelop and implement...
-
Infection Prevention Specialist
1 month ago
Thunder Bay, Ontario, Canada Southbridge Care Homes Full timeJob SummarySouthbridge Care Homes is seeking a highly skilled Infection Prevention Specialist to join their team. The ideal candidate will have a strong background in infection control and prevention, with experience in leading and implementing infection prevention and control practices in a long-term care setting.Key ResponsibilitiesDevelop and implement...