Sales and Customer Support Professional

6 days ago

Red Deer, Alberta, Canada ICONIX Full time

About ICONIX

At ICONIX, we value our employees' contributions to our success. We offer a comprehensive compensation package that rewards high-performance and team work.

Salary Range: $60,000 - $80,000 per year

The Role

We are seeking an Inside Sales Representative to join our team. As a sales professional, you will be responsible for providing technical support and services to customers.

  • Provide technical support and services to customers
  • Work with Outside Sales team to grow existing customers and create new ones
  • Educate customers about features and benefits of our services and products
  • Process customer orders, including order data entry
  • Prepare quotations, bids, and letters
  • Assist in the warehouse, shipping and receiving, and other administrative duties
  • Assist with general sales and marketing initiatives as required

Your Impact

You will make a difference at ICONIX by providing a high-level of service and technical support to customers. You will also contribute to the growth of our business by working with the Outside Sales team to identify new opportunities.

  • Provide a high-level of service and technical support to customers
  • PASSION FOR SALES AND CUSTOMER SATISFACTION
  • A consultative approach to recommend products where needed
  • Flexibility to help where needed within the branch

Requirements

To succeed in this role, you will need:

  • High School Diploma or equivalent
  • Minimum 1+ years' experience in wholesale distribution
  • A high level of ownership, accountability and initiative
  • SUCCESS IN A FAST-PACED ENVIRONMENT THANKS TO YOUR ABILITY TO PRIORITIZE MULTIPLE TASKS
  • ORGANIZATIONAL SKILLS, COMMUNICATION SKILLS AND ATTENTION TO DETAIL
  • THE SKILLS TO USE OF A VARIETY OF TECHNOLOGY AND NEW COMPUTER APPLICATIONS
  • THE ABILITY TO FREQUENTLY LIFT AND CARRY UP TO 25 LBS AND OCCASIONALLY UP TO 50 LBS
  • A POSITIVE ATTITUDE AND EXCELLENT CUSTOMER SERVICE SKILLS
  • THE ABILITY TO WORK IN INCLEMENT WEATHER AS REQUIRED
  • ABILITY TO WORK INDEPENDENTLY AND IN A TEAM ENVIRONMENT
  • A STRONG COMMITMENT TO HEALTH AND SAFETY

Benefits

We offer a comprehensive benefits package that includes:

  • Market Competitive Compensation: We reward high-performance and team work
  • Employee Incentive (Bonus) Plan: Our success is built on your success
  • Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar
  • Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage
  • Employee Referral Program: Help us continue to grow our team
  • Learning and Development: Reach your full potential and career aspirations
  • Employee Discount Programs: Take advantage of discount programs offered by our corporate partners
  • Other perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere

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