Strategic System Advisor
2 weeks ago
Position Requirements:
The Strategic System Advisor will collaborate with the Deployment and Systems Group to define, develop, and implement system requirements for external business customers. This role will also lead the development of training materials and provide training on developed systems and processes.
Key Responsibilities:
- Translate client requirements into functional documentation and participate in technical designs and test planning.
- Translate project objectives and high-level requirements into detailed system requirements and/or use cases.
- Design, prototype, code, and test new or enhanced applications.
- Perform customer support processes and activities for the implementation of new or existing applications.
- Monitor the efficiency and effectiveness of application operations and troubleshoot problems as necessary.
- Develop and deliver training materials on various products under the Information Systems group.
- Guide process design and implementation in departments external to Information Systems.
- Evaluate new products and services to judge their suitability for use.
- Preliminary research and investigation of software and technologies.
Required Experience:
- University degree or College diploma.
- Workflow design and implementation.
- Scripting experience.
- Strong Excel experience (macros).
- SQL Experience an asset.
- Analyst experience with Software as a Service (SaaS) products is an asset.
- Demonstrating strong written and verbal communication.
- Experience composing project documentation (e.g., high-level use cases, detailed business specifications).
- Translating business needs into creative technical requirements.
- Collaborating across multiple internal teams.
- Demonstrating organization, time management, and multi-tasking skills.
- Communicating with technical and non-technical audiences.
This position requires travel across the province of Ontario, with 80% travel and 20% support.
Travel Requirements: A reliable vehicle is required for this position.
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