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Senior Manager, Technical Direction

2 months ago


Canada Brim Financial Full time
Fraud Management Expert Sought

Brim Financial, a leading provider of digital financial services, is seeking a seasoned fraud management expert to join its team. As a Senior Manager, Credit Card Fraud Analytics, you will play a critical role in developing and implementing strategies to mitigate evolving fraud trends.

The ideal candidate will possess a deep understanding of fraud detection tools and technologies, as well as experience with TSYS fraud management solutions and platforms. Strong analytical and investigative skills, combined with excellent communication and leadership abilities, are essential for success in this role.

Key Responsibilities:
  • Develop and implement fraud strategies to manage evolving fraud trends, balancing risk appetite, customer experience, and operational impact.
  • Review daily fraud trends to create segmentation and develop/implement fraud strategies.
  • Analyze and report on performance of existing fraud strategies.
  • Identify and leverage new data, adopt new techniques, and technology to improve fraud strategy performance.
  • Proactively identify opportunities for improvement, focusing on risk/return while ensuring alignment with Fraud Operations teams and partners.
  • Lead/participate in the identification, development, and implementation of new initiatives.
  • Work with fraud operations and other business partners to ensure escalations are effectively managed.
  • Contribute to and support a variety of projects and initiatives across the Fraud Management Group.
Requirements:
  • Bachelor's degree in Statistics, Mathematics, Finance, Criminal Justice, Business Administration, Information Technology, Computer Science, or a related field.
  • 5+ years analytical experience, including advanced statistical analysis, ideally related to Fraud Analytics or Risk Management.
  • Experience using analytical software tools such as SQL, Excel for data analysis, automation, and reporting.
  • Advanced knowledge of fraud detection tools and technologies.
  • Experience with TSYS fraud management solutions and platforms.
  • Ability to communicate strategy analysis to both technical and non-technical team members.
  • Strong communication skills essential with clients, vendors, and management.
Preferred Qualifications:
  • Relevant certifications such as Certified Fraud Examiner (CFE).
  • Experience in fraud management.
  • Knowledge of fraud detection platforms.
  • Understanding of Authentication, Technology & Emerging Digital capabilities.
  • In-depth knowledge of Microsoft's suite of products (i.e., Word, Excel, and Power BI).
  • Experience with SQL programming skills; ability to work with and analyze large sets of data.