Property Management Coordinator
2 weeks ago
The Property Assistant plays a crucial role in supporting the property management team by ensuring smooth operations and excellent customer service.
This position involves a variety of administrative tasks, including managing files, handling phone inquiries, and maintaining customer relationships.
The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering exceptional service to clients and tenants.
Duties and Responsibilities- Administrative Support: Assist in managing property files and documentation to ensure accuracy and compliance.
- Customer Service: Handle incoming phone calls with professionalism and courtesy, addressing inquiries and directing them to the appropriate personnel.
- Scheduling and Coordination: Support the property management team in scheduling appointments and coordinating meetings.
- Customer Relationship Management: Maintain customer relationship management systems to track interactions and follow-ups with tenants and prospects.
- Negotiation and Leasing: Assist in negotiating lease agreements and renewals under the guidance of senior management.
- Tenant Services: Provide exceptional customer service by responding to tenant requests and resolving issues promptly.
- Collaboration and Communication: Collaborate with sales teams to promote available properties and assist in the leasing process.
- Data Entry and Reporting: Utilize Yardi or similar property management software for data entry, reporting, and tracking purposes.
- Experience: Minimum 2 years experience in a similar role.
- Knowledge and Skills: Strong knowledge of property management principles and practices, familiarity with Yardi or similar property management software, and proficiency in office software applications.
- Personal Qualities: Tech-savvy, great interpersonal skills, analytical mindset, and ability to negotiate effectively while maintaining positive relationships with stakeholders.
- Educational Background: Not specified.
Salary: $46,000.00-$49,000.00 per year (or to be negotiated)
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