Cloud Infrastructure Engineer

1 week ago

Toronto, Ontario, Canada Index Exchange Full time
About the Role

We are seeking an experienced Staff Engineer with a strong background in Site Reliability Engineering (SRE) to own and develop on-premise and hybrid cloud environments, with a focus on optimizing performance and low-latency on Kubernetes platforms supporting a robust developer experience framework.

Key Responsibilities
  • Drive initiatives that produce positive outcomes across divisions, leveraging a deep understanding of Index and its products and processes.
  • Act as a technical leader on projects, architecting the design of projects to meet the needs of the business outcome, and to align with existing architectural vision.
  • Collaborate with engineering teams and lead initiatives cross-functionally to architect innovative solutions that enhance our observability capabilities.
  • Drive operational excellence through proactive monitoring, automation, and the development of robust incident management processes.
  • Collaborate with software engineering teams to implement SRE best practices in the software development life cycle, including designing scalable and resilient systems.
  • Lead incident response efforts, ensuring rapid resolution and post-incident analysis to prevent recurrence.
  • Develop and maintain meaningful performance metrics and reporting mechanisms to track the health and reliability of our systems.
Requirements
  • Proven experience (6+ years) in SRE roles, with a focus on low-latency, global-scale environments built on upstream Kubernetes.
  • Strong software engineering skills, including proficiency in programming languages such as Golang, Python, Perl.
  • Excellent understanding of on-premise and hybrid cloud architectures.
  • Exceptional leadership and team-building skills with a track record of developing high-performing teams.
  • Expertise in incident management, root cause analysis, and post-incident reviews.
  • Strong analytical and problem-solving abilities.
  • Extensive experience with industry-standard SRE tools and technologies within the CNCF portfolio.
  • Significant experience with configuration management tools such as Ansible, Puppet or Salt.
  • Strong background in working with observability stack components such as ELK, Prometheus, Mimir, OpenTelemetry.
What We Offer
  • Comprehensive health, dental, and vision plans for you and your dependents.
  • Paid time off, health days, and personal obligation days plus flexible work schedules.
  • Competitive retirement matching plans.
  • Equity packages.
  • Generous parental leave available to birthing, non-birthing, and adoptive parents.
  • Annual well-being allowance plus fitness discounts and group wellness activities.
  • Commuter benefits and discounts, where available.
  • Employee assistance program.
  • Mental health first aid program that provides an in-the-moment point of contact and reassurance.
  • One day of volunteer time off per year and a donation-matching program.
  • Bi-weekly town halls and regular community-led team events.
  • Multiple resources and programming to support continuous learning.

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