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Insurance Commercial Administrator Role

1 week ago

Burnaby, British Columbia, Canada HUB International Full time

We are BC's largest Insurance Broker, and we are looking for individuals to grow with us. A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.

Our Culture
  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business.
  • We want you to be INNOVATIVE and open to sharing your ideas.
  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
  • You are a TEAM PLAYER who positively impacts those around them; We MOTIVATE each other to GROW TOGETHER.
  • You work with a high degree of INTEGRITY and ACCOUNTABILITY.
About the Role

This position will be based out of our Burnaby Still Creek Head Office. You will provide exceptional customer experience working with various Production teams, follow HUB Service Guidelines, process all documentation according to HUB workflows, formally correspond with customers and insurers, manage account reconciliation working with the Accounting team, maintain accuracy of electronic files, review and ensure accuracy of policy documentation from insurers, abeyances and follow-up for outstanding information & documentation, review and prioritize all assigned tasks on a daily basis including mail, emails, abeyances/activities, provide back-up support for other departments and Reception on an as-needed basis, and continue professional development in order to enhance skills and abilities.

Requirements
  • Demonstrates excellent customer service skills.
  • Strong attention to detail and accuracy.
  • Strong communication skills, both written and verbal.
  • Intermediate MS Office knowledge, with focus on Excel and Word.
  • You enjoy working in a fast-paced, client-focused environment.
Benefits
  • Competitive compensation: Base salary $40,000 - $50,000 per year.
  • Company matching RRSP contributions.
  • Tuition financing and career-related training and development.
  • Customizable flexible benefits options for you and your family.
  • Mental and physical wellness initiatives.
  • A positive, collaborative and team-oriented environment.
  • Ongoing personal and career development.