Site Audit Supervisor
3 weeks ago
Position Overview
The Site Audit Supervisor - Gaming Compliance and Technical is responsible for leading the audit team in reviewing and balancing gaming revenues and volumes. This role ensures adherence to all policies and procedures while promoting a safe and welcoming work environment.
Key Accountabilities
- Exceeds guest expectations by providing outstanding customer service
- Provides leadership, direction, and mentoring to the audit team
- Assists in the implementation of departmental strategic plans
- Reviews, enters, and balances daily gaming revenues
- May assist with payroll and scheduling reconciliation
- Distributes revenue reports to management and regulatory bodies
- Reviews cage closeouts (Some locations)
- Communicates effectively with all operational departments
- Builds strong working relationships with guests and team members
- Complies with licensing laws, health, and safety regulations
Education and Qualifications
- High School diploma; Administrative certificate an asset
- Minimum 2 years of experience in administration; minimum 1 year in casino operations an asset
- Previous supervisory experience an asset
- Fluency in all Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
- Exceptional interpersonal, verbal, and written communication skills
- Proven ability to prioritize work in an efficient and organized manner
- Strong analytical, evaluative, and problem-solving skills
Work Environment Considerations
- Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required
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