Regional Operations Coordinator

4 days ago


Sydney River, Nova Scotia, Canada The Government of Nova Scotia Full time
About Our Opportunity

As the Regional Operations Coordinator, you are responsible for ensuring the efficient flow of communications within a geographic area of Nova Scotia.

You will receive and record incoming calls and activities at the local maintenance base and provide general information with regards to Department policies.

Providing top-notch customer service is crucial in resolving customer inquiries and concerns.

Primary Accountabilities

You are responsible for monitoring weather conditions and updating the electronic Road Condition Reporting System (511) on a regular basis.

Maintaining daily log records of all winter maintenance activities, including equipment status, operator hours of work, material payloads from weigh scales, weather conditions, etc.

Evaluating the dispatch of human, material, and equipment resources pertaining to snow and ice control activities and highway maintenance/operations.

Required Skills and Qualifications
  • Six months of experience in a dispatch or customer service environment
  • Familiarity with computer applications, including Windows, internet, word processing, spreadsheets, data entry, and email applications
  • Awareness of the geographical area to respond effectively to staff and public inquiries
Benefits
  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
  • Engaging workplace with forward-thinking policies and strategies
  • Countless Career Paths
Working Conditions

This position requires working in an office environment that may be exposed to diesel fumes from equipment, noise, and dust.

Some outside work is required in varying weather conditions.

Shift work, including nights and weekends, is mandatory.

Estimated Salary Range

$40,936 - $54,115 per year, based on a 35-hour workweek and annual progression.



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