Administrative Support Specialist III

3 days ago


Edmonton, Alberta, Canada Alberta Health Services Full time

At Alberta Health Services, we are seeking a highly skilled Administrative Support III to join our team. As an Administrative Support III, you will be responsible for providing exceptional administrative support to our department, ensuring the smooth operation of our telecommunication services.

About the Role

This is a dynamic and fast-paced role that requires excellent communication skills, attention to detail, and the ability to work effectively in a team environment. You will be responsible for answering switchboard calls, transferring calls to appropriate personnel or departments, and utilizing overhead paging systems to disseminate information.

Key Responsibilities
  • Answer switchboard calls and direct them to the appropriate person or department
  • Transfer calls with accuracy and ensure that emergency lines are addressed promptly
  • Utilize overhead paging systems to disseminate information and monitor fire panels
  • Respond to audible alarms and provide updates to on-call schedules for various physicians and departments
  • Maintain confidentiality and handle protected health information in accordance with the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP)
Requirements

To be successful in this role, you will require advanced administrative skills and knowledge to support complex procedures, practices, and initiatives within our department. This includes:

  • A strong understanding of Microsoft Office programs, including Word, Excel, and Outlook
  • Excellent typing skills, with a minimum speed of 40 wpm
  • Demonstrated proficiency in the English language, both written and oral
  • Ability to function effectively in a highly dynamic environment, working under pressure, adapting to changing priorities, and meeting deadlines
  • Ability to work independently with minimal supervision and adapt to new technology
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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