Order Fulfillment Specialist

3 weeks ago

Mississauga, Ontario, Canada Farm Boy Inc. Full time

Job Summary:

This role is responsible for contributing to the efficient preparation and distribution of products to our retail stores. The successful candidate will ensure that all duties are performed in a manner consistent with the Farm Boy Way, aligning with Food Safety standards and providing quality service to customers, employees, and suppliers.

Main Responsibilities:

  • Order Picking: Accurately pick orders using a scanner system and provide training to new employees on the scanning system.
  • Customer Service: Provide superior customer service to internal and external customers.
  • Inventory Management: Perform daily inventory counts by warehouse break.
  • Order Assembly: Accurately assemble orders for delivery and ensure that orders have proper documentation and are stacked in proper order.
  • Product Rotation: Ensure that product is properly rotated to maintain quality and freshness.
  • Facility Maintenance: Maintain receiving equipment, receiving area, cooler, and storage facilities in a safe, clean, and organized fashion.
  • Housekeeping: Dispose of collected garbage immediately and keep the work and storage areas clean and safe at all times.
  • Health and Safety: Comply with all health and safety standards and procedures, especially as they relate to equipment use and customer safety.

Qualifications:

  • Warehouse experience is considered an asset.
  • Experience operating scanners and motorized equipment, including ride-on pallet jacks, walkie equipment, and order pickers.
  • Ability to work from directives with little supervision.
  • Good physical fitness.
  • Superior standards of cleanliness.
  • Flexibility in regards to availability and scheduling.
  • Superior time management and organizational skills with keen attention to detail.
  • Excellent interpersonal and communication skills.

Work Environment:

  • Unavoidable exposure to dangerous or unpleasant environmental elements, such as noise, dirt, dust, vibration, and extreme temperatures.
  • Providing service to several people or departments, working under many simultaneous deadlines.
  • May be required to wear cumbersome protective clothing or equipment.
  • Required to lift, carry, or handle heavy objects.

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