Customer Experience Specialist

6 days ago


Guelph, Ontario, Canada Ricki's and Cleo Full time

Overview


Ricki's and Cleo, a renowned specialty brand in women's fashion, is seeking a skilled Sales Associate to join their team. As a key member of the sales floor, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive store environment.



About Us


Cleo, a national brand, offers fashionable workwear for women in regular and petite sizing. With a strong commitment to understanding customers' needs, Ricki's has grown from a single store in 1939 to become a destination for fashionable workwear. Our mission is to provide stylish, versatile, and high-quality products that meet women's fashion needs.



The Role


We are looking for a motivated and enthusiastic Sales Associate to:



  • Create a welcoming and inviting store environment for customers
  • Develop and grow with our training and development opportunities
  • Promote the brand through knowledge and understanding of our product, business, and values
  • Perform point-of-sale transactions and merchandising tasks
  • Support coworkers by sharing knowledge and helping to complete tasks
  • Maintain a safe and clean store environment
  • Secure company assets through strong loss prevention awareness


Requirements


To be successful in this role, you should have:



  • A passion for fashion and customer service
  • Flexible availability to work daytime, evening, and weekend shifts
  • The ability to stand for extended periods, climb a ladder, and move and handle boxes of merchandise (up to 30 pounds)


Benefits


Ricki's and Cleo offer a competitive salary of $20 per hour, flexible scheduling, and a store discount. We also provide opportunities for career advancement and professional growth.



Language Requirement


French is not required for this position.



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