Customer Experience Ambassador
6 days ago
About Us
Savers is a leading thrift store chain with a mission to champion reuse and inspire a sustainable future. With over 300 stores across the US, Canada, and Australia, we're dedicated to reducing waste and providing value to our customers.
Job Overview
We're seeking highly motivated Customer Service Associates to join our team in Guelph, ON. As a valued member of our team, you'll be responsible for delivering exceptional customer experiences, creating a welcoming store environment, and supporting our donors and colleagues.
The Role
This full-time/part-time position offers:
- A competitive salary range of $25-$35 per hour, based on experience and qualifications
- A comprehensive benefits package, including extended health care, life insurance, and RRSP matching
- Ongoing training and development opportunities through Savers University
- Paid time off for leisure or other hobbies
- A range of mental health services to support your well-being
Your Key Responsibilities
As a Customer Service Associate, you'll:
- Create a positive shopping experience for customers by providing excellent service and addressing their queries
- Maintain a clean and organized store environment, adhering to company standards
- Support donors by receiving and processing donations, and providing information about our store and services
- Collaborate with colleagues to achieve sales targets and maintain a productive work environment
What We're Looking For
We're looking for individuals who share our values and are passionate about delivering exceptional customer experiences. To succeed in this role, you'll need:
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing situations
- A passion for sustainability and reducing waste
- Ability to lift up to 50 pounds and stand for long periods
How to Apply
If you're a motivated and customer-focused individual who wants to make a difference, apply today Please submit your resume and a cover letter outlining your experience and qualifications.
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