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Client Service Manager

1 month ago

Mississauga, Ontario, Canada Acosta Full time
Job Description

As a Client Service Manager at Acosta, you will be responsible for delivering exceptional client service and driving business growth. Your primary focus will be on building and maintaining strong relationships with key clients, identifying opportunities for revenue growth, and developing strategic plans to achieve business objectives.

Key Responsibilities:
  • Develop and execute client service strategies to drive revenue growth and improve client satisfaction
  • Build and maintain strong relationships with key clients, including regular communication and issue resolution
  • Identify and capitalize on opportunities for revenue growth, including new business development and upselling/cross-selling
  • Collaborate with internal stakeholders to develop and implement strategic plans to achieve business objectives
  • Monitor and analyze client performance data to inform business decisions and drive growth
Requirements:
  • 5+ years of experience in account management or a related field
  • Proven track record of building and maintaining strong client relationships
  • Excellent communication and interpersonal skills
  • Ability to analyze data and drive business growth
  • Strong problem-solving and strategic thinking skills
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading sales and marketing company