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Customer Service Representative
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About Us
Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.
Job Summary
We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.
Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with the sales team to achieve sales goals and provide a positive shopping experience.
- Process customer transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Maintain a clean and organized store environment, adhering to company standards and policies.
- Participate in visual merchandising and inventory management to ensure a visually appealing store display.
What We Offer
- Comprehensive onboarding and training from day one.
- Comprehensive extended health care plans for full-time team members.
- Company-Paid Life and AD&D Insurance.
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.
