Customer Service Representative

4 weeks ago


Coquitlam, British Columbia, Canada Safe Fleet Full time

About the Role

At Safe Fleet, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional support to our customers, processing sales orders, and creating proposals to meet their needs.

Key Responsibilities

  • Provide outstanding customer service support
  • Process sales orders and proposals
  • Respond to customer inquiries and requests
  • Review daily reports to identify potential delivery issues
  • Represent our products and services in an informative and engaging manner
  • Execute all sales administrative tasks to the highest quality standards

Requirements

  • At least 1 year of previous experience in sales and customer service support
  • Proven customer service skills and familiarity with phone etiquette
  • Strong understanding of Internet-based tools and MS Word and Excel
  • Experience with any CRM, ideally Salesforce is desirable
  • Excellent written and oral communication skills
  • Excellent organizational, time management, and listening skills

What We Offer

We offer a competitive salary range of $43,000 - $50,000/yr, paid vacation time, sick/personal days, and fully paid benefits after 3 months' probation. We're an equal opportunity employer committed to creating a diverse and inclusive workplace where everyone is valued and respected.



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