Customer Service Representative
2 weeks ago
About the Role
At Safe Fleet, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional support to our customers, processing sales orders, and creating proposals to meet their needs.
Key Responsibilities
- Provide outstanding customer service support
- Process sales orders and proposals
- Respond to customer inquiries and requests
- Review daily reports to identify potential delivery issues
- Represent our products and services in an informative and engaging manner
- Execute all sales administrative tasks to the highest quality standards
Requirements
- At least 1 year of previous experience in sales and customer service support
- Proven customer service skills and familiarity with phone etiquette
- Strong understanding of Internet-based tools and MS Word and Excel
- Experience with any CRM, ideally Salesforce is desirable
- Excellent written and oral communication skills
- Excellent organizational, time management, and listening skills
What We Offer
We offer a competitive salary range of $43,000 - $50,000/yr, paid vacation time, sick/personal days, and fully paid benefits after 3 months' probation. We're an equal opportunity employer committed to creating a diverse and inclusive workplace where everyone is valued and respected.
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