Sales and Revenue Growth Specialist
6 days ago
Company Overview:
Delta Hotels Waterloo is a renowned hospitality provider that offers a seamless travel experience designed with the essential needs of frequent travelers in mind. Our team is dedicated to delivering exceptional service, focusing on the details that matter.
Salary Range:
We offer an attractive salary range of $63,000 to $80,000 annually, commensurate with experience.
Job Description:
This role involves handling customer inquiries and serving as the primary point of contact for group sales within pre-defined peak room parameters. Key responsibilities include achieving revenue goals by up-selling business opportunities, verifying proper turnover, and implementing the brand's service strategy.
Core Work Activities:
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property
- Closes the best opportunities for the property based on market conditions and property needs
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals
Building Successful Relationships:
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations
Requirements:
- Work Permit required
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