Restaurant Operations Manager

2 weeks ago


Dryden, Canada A&W Fast Food Restaurant Full time

Restaurant Operations Manager

At A&W Fast Food Restaurant, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in determining service types, implementing operational procedures, and conducting performance reviews.

Key Responsibilities:

  • Determine type of services to be offered and implement operational procedures
  • Conduct performance reviews
  • Organize and maintain inventory
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Requirements:

  • 2 years to less than 3 years of experience in restaurant management
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Additional Responsibilities:

  • Support newcomers and/or refugees with foreign credential recognition
  • Provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Offer mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Working Conditions:

  • Permanent position
  • 40 hours per week
  • English language


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