Cloud Support Engineer I

1 month ago


Toronto, Ontario, Canada Amazon Full time
About the Role

Amazon Web Services (AWS) is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, helping them to troubleshoot and resolve issues with our cloud-based services. You will work closely with our internal teams to identify and resolve complex technical issues, and provide expert-level support to our customers.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve complex technical issues with our cloud-based services
  • Work closely with internal teams to identify and resolve technical issues
  • Develop and maintain knowledge of AWS services and features
  • Provide expert-level support to customers
Requirements
  • 1+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Fluency in both written and verbal Mandarin
  • 1+ year of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems
  • Bachelor's degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline
Preferred Qualifications
  • MS or PhD in related field
  • Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management
  • Demonstrated expertise in systems administration (Linux/Window), network administration, database administration
  • Experience in programming and/or managing full application stacks from the OS up to custom applications
  • Experience in BigData
About Amazon

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.



  • Toronto, Ontario, Canada Amazon Full time

    Job OverviewWe are seeking a skilled Cloud Support Engineer to join our global team. As a key member of our organization, you will be responsible for providing top-notch technical support to our customers and internal teams.About the RoleThis is an exciting opportunity to work with cutting-edge cloud technologies and collaborate with a diverse group of...


  • Toronto, Ontario, Canada Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a Cloud Support Engineer, you will be part of a customer-facing technology team, helping companies and developers get the most out of their AWS investments. You will use the latest cloud computing technologies, and help customers understand application architectures...

  • Software Engineer

    3 weeks ago


    Toronto, Ontario, Canada Mirabelli Corporation Full time

    Job Title: Cloud Systems EngineerWe are seeking a skilled Cloud Systems Engineer to join our team at {company}. As a Cloud Systems Engineer, you will be responsible for designing, deploying, and managing cloud-based systems to meet the needs of our customers.Main Responsibilities:Design and deploy cloud-based systems using AWS or AzureEnsure high...

  • Cloud Engineer

    4 weeks ago


    Toronto, Ontario, C6A, Ontario, Canada S.i. Systems Full time

    Position Role/Tile: Cloud EngineerStart Date: Dec-1-2024End Date: Jun-30-2025Is this an onsite role? Yes- 2 days per weekLocation: Downtown Front StreetThis is a 6 month role for people willing to convert to FTE at the end. Responsibilities: Responsibilities: As a Cloud Platform Engineer, you will be responsible for designing, building, testing, and...


  • Toronto, Ontario, Canada Amazon Full time

    Job Title: {title}{company} is seeking a skilled Software Engineer to join our team in developing and maintaining cloud-based software solutions.Main Responsibilities:Design and develop scalable cloud-based software applicationsCollaborate with cross-functional teams to deliver high-quality software solutionsEnsure the highest level of security and...


  • Toronto, Ontario, Canada TDOT Immigration Full time

    About the Role:As a Software Engineer with a focus on cloud infrastructure and cybersecurity, you will be responsible for designing, developing, and maintaining secure cloud-based systems. You will work closely with our team to ensure that our cloud infrastructure meets the highest standards of security and compliance.About You:We are looking for a talented...


  • Toronto, Ontario, Canada Amazon Full time

    Job Description: We are seeking a skilled Cloud Infrastructure Specialist to join our team at {company}. As a key member of our cloud engineering team, you will be responsible for designing and implementing scalable, secure, and efficient cloud-based systems. Your expertise in cloud infrastructure will be essential in ensuring the smooth operation of our...

  • Software Engineer

    3 weeks ago


    Toronto, Ontario, Canada Ontario Limited Full time

    We are looking for a skilled Software Engineer (Backend) - Cloud Architecture to join our team at {company}. The ideal candidate will have experience with cloud architecture, software engineering, and a strong background in programming languages such as Java and Python. In this role, you will be responsible for designing, implementing, and maintaining...


  • Toronto, Ontario, Canada moomoo Full time

    About the Role:We are seeking a highly skilled Senior Software Engineer with expertise in Cloud Architecture to join our team at {company}.As a Senior Software Engineer - Cloud Architecture, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems. Your expertise will be crucial in helping us to build a...


  • Toronto, Ontario, Canada TD Full time

    Job Title: Sr. Cloud Infrastructure EngineerOur company is seeking a skilled Cloud Infrastructure Engineer to join our team. As a key member of our DevOps team, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. This includes deploying and managing cloud-based systems, ensuring high availability and scalability,...


  • Toronto, Ontario, Canada Jonas Software UK Full time

    Job Title: Senior Software EngineerWe are seeking an experienced Senior Software Engineer to join our team at Company. The ideal candidate will have a strong background in cloud computing and cybersecurity, with a proven track record of delivering high-quality software solutions.Key Responsibilities:* Design and develop scalable cloud-based systems and...

  • Cloud Engineer

    4 weeks ago


    Toronto, Ontario, Canada Global Pharma Tek Full time

    Job Title: Intermediate DevOps/Cloud EngineerJob Summary:Global Pharma Tek is seeking an experienced DevOps/Cloud Engineer to join our team. The ideal candidate will have a strong background in cloud architecture, DevSecOps, and n-tier application hosting.Key Responsibilities:Coordinate initiatives with technical and business stakeholders.Plan and implement...


  • Toronto, Ontario, C6A, Ontario, Canada S.i. Systems Full time

    Sr Cloud Operations Engineering Specialist to support high-transaction, globally distributed cloud infrastructure and developing infrastructure for deploying and managing SaaS solutions for our large fleet management clientLocation- Oakville (2x a week)Must Haves-Bash Scripting expertiseGCP Experience is a MUST5-8 years of experience in IT/Cloud Operations,...


  • Toronto, Ontario, Canada Wendy's Full time

    Job SummaryWe are seeking an experienced Senior Software Engineer with expertise in cloud computing and DevOps to join our team at "{company}". As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems.Key ResponsibilitiesDesign and implement cloud-based...


  • Toronto, Ontario, Canada Amazon Full time

    About the JobJoin Amazon Web Services (AWS) as a Cloud Support Engineer and be at the forefront of transformative cloud computing solutions. As a Cloud Support Engineer, you will be the 'Cloud Ambassador' across all AWS products, arming customers with the required tools and tactics to get the most out of their cloud investment. You will contribute to a...

  • Staff Cloud Engineer

    1 month ago


    Toronto, Ontario, Canada Scotiabank Full time

    Cloud Engineer Role at ScotiabankWe are seeking a highly skilled Cloud Engineer to join our team at Scotiabank. As a Cloud Engineer, you will be responsible for designing, developing, and maintaining cloud-based systems and infrastructure to support our business operations.Key Responsibilities:Design and implement cloud-based systems and infrastructure to...

  • Cloud Engineer

    3 weeks ago


    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. Full time

    Job DescriptionAbout the RoleAmazon Web Services (AWS) is seeking a skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer problems.Key ResponsibilitiesProvide technical...

  • Cloud Engineer

    2 weeks ago


    Toronto, Ontario, Canada Grafana Labs Full time

    Cloud Engineer RoleThis is a remote position with a focus on developing scalable and reliable cloud-based systems. We are looking for candidates with experience in designing and deploying large-scale distributed systems.Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. As a Cloud...

  • Cloud Engineer

    4 weeks ago


    Toronto, Ontario, Canada Rubicon Path Full time

    Job Title: Cloud EngineerJob Summary: We are seeking a skilled Cloud Engineer to join our team at Rubicon Path. As a Cloud Engineer, you will be responsible for designing, building, and maintaining cloud environments to facilitate digital transformation and modernization.Key Responsibilities:Assess frameworks, platforms, and tech stacks to create robust...


  • Toronto, Ontario, Canada Global Pharma Tek Full time

    Job Title: Cloud Infrastructure EngineerJob Summary:Global Pharma Tek is seeking a skilled Cloud Infrastructure Engineer to join our team. As a Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and maintaining cloud-based infrastructure to support our business applications.Key Responsibilities:Design and implement...