Food Service Team Lead

7 days ago

Swan River, Canada Dairy Queen Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and timely manner.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that staff are meeting expectations.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, and make recommendations for inventory management and cost control.
  • Work Environment: Work in a fast-paced environment, with a combination of sitting, standing, and walking, and be able to stand for extended periods.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Setting: Staff accommodation available, and work in a restaurant environment.
  • Work Conditions: Work under pressure, and be able to work in a fast-paced environment.

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